Comments on: The Importance Of Asking (A.K.A. An Ode to Amazon.com’s Customer Service) http://www.27andfrugal.com/2010/06/03/the-importance-of-asking-a-k-a-an-ode-to-amazon-coms-customer-service/ Just a girl living a cheap, but not boring life Sun, 05 Feb 2012 17:14:50 -0500 http://wordpress.org/?v=2.8.6 hourly 1 By: 27 and Frugal» Blog Archive » Life In A Call Center http://www.27andfrugal.com/2010/06/03/the-importance-of-asking-a-k-a-an-ode-to-amazon-coms-customer-service/comment-page-1/#comment-685 27 and Frugal» Blog Archive » Life In A Call Center Tue, 12 Oct 2010 01:57:53 +0000 http://www.27andfrugal.com/?p=1268#comment-685 [...] and most other frugalites push the idea that “it doesn’t hurt to ask” when dealing with [...] [...] and most other frugalites push the idea that “it doesn’t hurt to ask” when dealing with [...]

]]> By: Spending Smarts http://www.27andfrugal.com/2010/06/03/the-importance-of-asking-a-k-a-an-ode-to-amazon-coms-customer-service/comment-page-1/#comment-317 Spending Smarts Fri, 04 Jun 2010 01:10:59 +0000 http://www.27andfrugal.com/?p=1268#comment-317 Great story and I totally agree. It's always worth asking nicely in customer service situations. Subsitutions at restaurants or I remember I time I got charged an annual fee by one of my credit cards because I hadn't made a purchase. I called up and asked them to reverse the fee. I even said that I would make a purchase before the year was up (this was late Dec.). I got it quickly reversed with no hassles! Great story and I totally agree. It’s always worth asking nicely in customer service situations. Subsitutions at restaurants or I remember I time I got charged an annual fee by one of my credit cards because I hadn’t made a purchase. I called up and asked them to reverse the fee. I even said that I would make a purchase before the year was up (this was late Dec.). I got it quickly reversed with no hassles!

]]> By: Meg http://www.27andfrugal.com/2010/06/03/the-importance-of-asking-a-k-a-an-ode-to-amazon-coms-customer-service/comment-page-1/#comment-315 Meg Thu, 03 Jun 2010 22:11:14 +0000 http://www.27andfrugal.com/?p=1268#comment-315 Two of my favorite brands are usually considered not-so-great. I adore CitiBank. No doubt, I've had a few issues with them (99/9% of the time, of my own making) but they have dropped interest rates by half because i asked, credited my account late fees and just generally given me the benefit of the doubt. My second favorite is AT&T. Yes, their service sucks but I've had huge bills forgiven by them and they'll usually give you credits if you complain. Speaking of, I'm a huge fan of arguing my bill. I call my credit cards, my bank, my cable company and argue - not every month - but every once in a while. I dont believe in paying more than you should and every now and then, it's nice to pay a little LESS than you should, eh? What's the worst they can say? no? Great post! xo Meg Two of my favorite brands are usually considered not-so-great. I adore CitiBank. No doubt, I’ve had a few issues with them (99/9% of the time, of my own making) but they have dropped interest rates by half because i asked, credited my account late fees and just generally given me the benefit of the doubt.

My second favorite is AT&T. Yes, their service sucks but I’ve had huge bills forgiven by them and they’ll usually give you credits if you complain.

Speaking of, I’m a huge fan of arguing my bill. I call my credit cards, my bank, my cable company and argue – not every month – but every once in a while. I dont believe in paying more than you should and every now and then, it’s nice to pay a little LESS than you should, eh? What’s the worst they can say? no?

Great post! xo Meg

]]> By: The Jetpacker http://www.27andfrugal.com/2010/06/03/the-importance-of-asking-a-k-a-an-ode-to-amazon-coms-customer-service/comment-page-1/#comment-314 The Jetpacker Thu, 03 Jun 2010 19:01:16 +0000 http://www.27andfrugal.com/?p=1268#comment-314 Last year in Germany we had a flight scheduled to go from Munich, lay over in D.C., then fly to LAX. But we noticed that there was a direct flight from LA from Munich leaving 10 minutes before ours. So all we did was ask if it was possible to switch flights, figuring they would say no or charge us a hefty sum. Not only did they bump us up to the direct flight, we got better seats! All because we asked. Last year in Germany we had a flight scheduled to go from Munich, lay over in D.C., then fly to LAX. But we noticed that there was a direct flight from LA from Munich leaving 10 minutes before ours.

So all we did was ask if it was possible to switch flights, figuring they would say no or charge us a hefty sum. Not only did they bump us up to the direct flight, we got better seats!

All because we asked.

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